Sub-processors

Katyra Inc. (Katyra) uses certain sub-processors and content delivery networks to assist it in providing the Katyra Services. Capitalized terms used and not otherwise defined below will have the meanings given to such terms in our Terms of Service.

What Is a Sub-processor?

A sub-processor is a third-party data processor engaged by Katyra, who has or potentially will have access to or process Application Data (which may contain personal data). Katyra engages different types of sub-processors to perform various functions as explained in the tables below. Katyra refers to third parties that do not have access to or process Application Data, but who are otherwise used to provide the Services, as “sub-contractors” and not sub-processors.

Due Diligence

Katyra undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy, and confidentiality practices of proposed sub-processors that will or may have access to or process Application Data.

Contractual Safeguards

Katyra requires its sub-processors to satisfy equivalent obligations as those required from Katyra (as a Data Processor) as set forth in Katyra’s Terms of Service, including but not limited to the requirements to:

• process personal data in accordance with data controller’s (i.e. Customer’s) documented instructions (as communicated in writing to the relevant sub-processor by Katyra);
• in connection with their sub-processing activities, use only personnel who are reliable and subject to a contractually binding obligation to observe data privacy and security, to the extent applicable, pursuant to applicable data protection laws;
• provide regular training in security and data protection to personnel to whom they grant access to personal data;
• implement and maintain appropriate technical and organizational measures (including measures consistent with those to which Katyra is contractually committed to adhere insofar as they are equally relevant to the sub-processor’s processing of personal data on Katyra’s behalf)
• promptly inform Katyra about any actual or potential security breaches; and cooperate with Katyra in order to facilitate requests from data controllers, data subjects, or data protection authorities, as applicable.

This notice does not give Customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is to provide the actual list of third-party sub-processors and content delivery networks used by Katyra as of the date of this notice (which Katyra may use in the delivery and support of its Services).

Infrastructure Sub-processors - Application Storage

Katyra controls access to the infrastructure that Katyra uses to host Appkication Data submitted to the Services, other than as set forth below. Currently, the Katyra production systems for the Services are located in co-location facilities in the United States, Canada, and the European Union. Customers may be shifted among data centers within a region to promote performance and availability of the Services. The following table describes the countries and legal entities engaged in the storage of Application Data by Auvik.

Entity Name	Entity Type	Entity Country	Legal Safeguard
Amazon Web Services Inc.	Cloud Service Provider	Canada, United States, Ireland	Data Processing Agreement with Standard Contractual Clauses

Service Specific Sub-processors

Entity Name	Purpose	Applicable Services	Entity Country	Legal Safeguard
SuperTokens	Identity and access management tool	Katyra Service	United States	Data Processing Agreement with Standard Contractual Clauses

Content Delivery Networks

As explained above, Katyra’s Services may use content delivery networks (“CDNs”) to provide the Services, for security purposes, and to optimize content delivery. CDNs do not have access to Application Data but are commonly used systems of distributed services that deliver content based on the geographic location of the individual accessing the content and the origin of the content provider. Website content served to website visitors and domain name information may be stored with a CDN to expedite transmission, and information transmitted across a CDN may be accessed by that CDN to enable its functions. The following describes the use of CDNs by Katyra’s Services.

CDN Provider	Services Using CDN	CDN Location	Description of CDN Services	Legal Safeguard
Amazon Web Service	Katyra Service	Global	Public website content served to website visitors may be stored with Amazon Web Services, Inc., and transmitted by Amazon Web Services, Inc., to website visitors, to expedite transmission.	Data Processing Addendum with Standard Contractual Clauses
Cloudflare Inc.	Katyra.com	Global	Public website content served to website visitors may be stored with Cloudflare, Inc., and transmitted by Cloudflare, Inc., to website visitors, to expedite transmission.	Data Processing Addendum with Standard Contractual Clauses

Last updated: March 7, 2025